Bee Cosmetics Delivery and Terms & Conditions
How You Can Pay
All prices include taxes where appropriate.
Payment can be made by credit or debit card at checkout using either Checkout button or Pay Pal button as a guest. you can also pay using a PayPal account if you have one.
We will accept orders and payments over the phone. call 01403 248158
Delivery Charges UK
We use Royal Mail Second Class as standard and Courier services for large packages over 2kg packages.
Standard Shipping - second class - 3-5 business days from dispatch. Flat rate £2.90. Free postage for orders over £40.
Express Shipping - first-class - 2-3 business days from dispatch. Flat rate £3.40. Orders over £40, flat rate £2.50.
Customer Collect - free of charge, order and pay online and choose collection.
Delivery Charges International Standard EU
We use Royal Mail and other Carriers. Delivery 4-7 days from dispatch. Charges are weight-based and start at £4.10 up to 250gm increasing incrementally to a max of £13.55 for 2kg and over.
Dispatch
Whenever possible we aim to dispatch the same or next business day from date of order.
Availability
We aim to stock all products listed, however, products are handmade in small batches and subject to availability. Bee Cosmetics may temporarily need to withdraw products from sale and this may apply even after placing an order. When an order cannot be fulfilled, we will contact you with alternative options of delayed delivery, alternative product or a refund.
Returns and Cancellations
We hope our products meet the description and your expectations. If you wish to cancel your order or are unhappy with your order you must return it within 14 working days from delivery. Bee Cosmetics are happy to give a refund or exchange, excluding postage costs, providing the goods are unopened, unused and are in a perfect, re-saleable condition.
Damaged goods
Please check your delivery as soon as possible. In the unlikely event that products have become damaged or lost, please inform us as soon as possible. If you do have any concerns please contact us.
Bee Cosmetics
79 Rushams Road
Horsham
West Sussex
RH12 2NY
Product Suitability
Bee Cosmetics aims to give a full description of our products and their intended use on the web site. It is your responsibility to ensure products are used in accordance with any directions. Our products are genuinely handmade, hand-cut and packaged in small quantities so you may notice a variation in colour, texture or packaging between orders.
Bee Cosmetics do not accept liability for representations, warranties, conditions or terms relating to fitness for purpose. Our cosmetics are covered by the Cosmetic Product (Safety) Regulations 2013 and the required Cosmetic Product Safety Reports are in place confirming that the recipes we use meet current legislation.
Customers should follow recommended use of the product and satisfy themselves to the suitability of products before purchase.
Links to other Websites
Our website may contain links to other websites that Bee Cosmetics believe may be of interest to our visitors. Bee Cosmetics do not purport to endorse the products or information on these sites and Bee Cosmetics do not control information on these sites.
Website Disclaimer
The information about our products is for general information only. Bee Cosmetics do not make any claims of health benefits or suitability for your use. All information relating to the benefits of ingredients used is based on information in the public domain.
Bee Cosmetics do not make claims as to the efficacy of any of the products available on the website. All product recommendations are not intended to replace the advice of your medical professional.
Nothing in these Terms and Conditions affects your statutory rights as a consumer.
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