Privacy policy
Last updated: January 6, 2025
This Privacy Policy describes how Bee Cosmetics (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from fea0te-fn.myshopify.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact Details: Your name, address, phone number, and email.
- Order Information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account Information: Your username, password, security questions, and other account security details.
- Customer Support Information: The information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may also obtain information about you from third parties, including vendors and service providers who collect information on our behalf. This may include:
- Service Providers: Companies that support our Site and Services, such as Shopify.
- Payment Processors: Information such as bank account details or credit/debit card information to process your payments.
- Tracking Technologies: Information collected via cookies or similar tools to analyse user behaviour or serve targeted advertisements.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
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Providing Products and Services:
We use your personal information to provide you with the Services in order to fulfil our contract with you. This includes:- Processing payments.
- Fulfilling orders.
- Sending notifications related to your purchases, returns, or account activity.
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Marketing and Advertising:
Your personal information may be used to send marketing emails, promotional messages, or advertisements tailored to your preferences. -
Security and Fraud Prevention:
To detect and prevent fraudulent or malicious activity. -
Communicating with You:
To provide customer support and improve your experience with our Services.
SMS Marketing and Communication
By opting in to receive SMS messages from us, you agree to occasionally receive promotional offers, updates, or other marketing communications via SMS. Additionally, we may send transactional messages, such as order confirmations, shipping updates, or account notifications, to your mobile device when necessary.
How We Use Your Information for SMS Communication:
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We collect and store your mobile phone number when you opt in to SMS communications.
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Your mobile number will only be used for purposes you have agreed to, such as receiving marketing messages or transactional updates.
Your Rights:
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You can opt out of receiving SMS marketing messages at any time by following the unsubscribe instructions included in our SMS messages or by contacting us directly.
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Please note that opting out of marketing messages will not affect transactional messages that are necessary for the completion of your orders or other service-related updates.
We respect your privacy and are committed to keeping your personal information secure. For more information, refer to the “Your Rights” and “Security and Retention of Your Information” sections of this Privacy Policy.
Cookies
Like many websites, we use Cookies to improve our Site and Services. These technologies allow us to:
- Remember your preferences.
- Analyse user behaviour for optimisation.
- Serve tailored advertisements.
You can adjust your browser settings to block or remove Cookies, but this may impact your experience on our Site.
How We Disclose Personal Information
We may disclose your personal information to:
- Vendors: For IT support, payment processing, and data analytics.
- Business Partners: To enhance the Services and offer you additional features.
- Legal Authorities: To comply with applicable laws or respond to legal requests.
Children's Data
The Services are not intended for children, and we do not knowingly collect information from individuals under 16.
Security and Retention of Your Information
We take reasonable measures to protect your personal information. However, no system is 100% secure. Retention of your data depends on the purposes outlined in this policy.
Your Rights
Depending on your location, you may have certain rights, such as:
- Accessing or correcting your data.
- Requesting deletion of your data.
- Opting out of certain data uses, such as marketing.
To exercise your rights, please contact us using the details below.
Contact
If you have any questions or concerns, please reach out to us:
Bee Cosmetics
79 Rushams Road, Horsham, RH12 2NY
Phone: 01403 248 158
Email: info@beecosmetics.co.uk